Getting to Yes!
Although we are forced or may choose to fight from time-to-time, breakdowns in negotiation can be costly or devastating for all stakeholders.
Based on 20+ years experience advising complex business partnerships, here are six principles to negotiate more favorable agreements and avoid costly arguments.
- Separate the people from the problem. Don't make it or take it personal.
- Understand the other side's point of view. Walk in their shoes!
- Focus on interests, not positions. Seek win-win agreements.
- Manage emotions. Agree on objective criteria, precedents, or a trusted facilitator to resolve difficult issues .
- Pause before escalation. Respect silence. Avoid or break the cycle of action and reaction.
- Clarify and understand consequences of each stakeholder's BATNA - "Best Alternative to a Negotiated Agreement."
Think win-win.
Negotiate a reasonable agreement that satisfies different yet shared interests!